How to Contact an Inmate at Utah County Jail

Salt Lake City criminal lawyer

If one of your loved ones is incarcerated at the Utah County Jail, naturally you’ll want to know how to get in touch with them.  This legal resource for the loved ones and family members of inmates will explain how to contact an inmate at the Utah County Jail in Spanish Fork, including:

  • How to accept calls from an inmate.
  • How to set up a prepaid phone account.
  • How to send email messages or letters to an inmate.
  • How to contact Utah County Jail personnel.

If your loved one is being detained at the Utah County Jail while awaiting trial, call criminal defense attorney Darwin Overson at (801) 758-2287 right away to schedule a jail visit.  Criminal investigators will frequently try to interrogate detainees without an attorney present, which can lead to accidental self-incrimination.

Make sure your loved one is being represented by a skilled attorney.  Darwin is committed to aggressively upholding detainees’, inmates’, and defendants’ Constitutional rights, and has over 16 years of experience handling a range of serious felony and misdemeanor charges, including assault, theft, DUI, drug crimes, sex crimes, weapons crimes, homicide, and domestic violence.  Your initial consultation is completely free of charge, and your information will be kept confidential.

contacting inmates

How to Set Up a Prepaid Account to Accept Phone Calls from an Inmate

If you wish to accept phone calls from an inmate, especially on a regular basis, the Utah County Jail recommends setting up a prepaid phone account.  This involves pre-loading an account associated with your phone number, which will be withdrawn from each time the inmate calls you.  Once the funds are depleted, you can simply reload the account in an amount of your choosing.  Additionally, you can also add funds to the inmate’s debit account, which will fund any phone calls they wish to make to authorized phone numbers.

There are a few easy ways to create and load a prepaid phone account:

  1. Internet – Visit securustech (dot) net, the jail’s official payment portal. In addition to creating and loading the account, you can also use this website to view account balances.
  1. Phone – Dial (800) 844-6591 and follow the prompts.

In October 2015, the FCC took measures to reduce the costs of inmate phone calls.  The average rate for a 15-minute intrastate call will drop from $2.96 to $1.65, while the average rate for a 15-minute interstate call will drop from $3.15 to $1.65.  These price reductions will take effect on June 20, 2016 for jails (March 17, 2016 for prisons).  As of February 2016, the cost rates for inmate calls from the Utah County Jail are:

  • Collect Calls
    • Local – $3.15 per call
    • Long Distance – $2.80 surcharge plus $0.12 per minute
    • Out-of-State – $0.21 per minute
  • Debit/Prepaid Cards
    • Local – $2.50 per call
    • Long Distance – $2.25 surcharge plus $0.10 per minute
    • Out of State – $0.21 per minute
    • Mexico – $2.55 surcharge plus $0.75 per minute
    • International – $3.55 surcharge plus $1.00 per minute

As you can see from these numbers, it’s usually slightly cheaper to use debit or prepaid cards instead of collect calls, though the out-of-state rates are the same.

receiving mail from prison

How to Email or Send Mail to the Utah County Jail

Correctional facilities are extremely strict when it comes to what sorts of objects are allowed to enter and exit the premises.  Countless items you would consider to be harmless and innocent are actually deemed contraband.  If you intend to send anything other than a letter on standard-sized paper, you should call the jail in advance and confirm that the item is acceptable.

All letters to inmates must be mailed via the U.S. Postal Service (USPS).  The Utah County Jail is located at the following address:

County Security Center
3075 North Main Street
Spanish Fork, UT 84660

Alternately, inmates at the Utah County Jail also have access to an email system.  This system can be accessed by visiting securustech (dot) net, which also doubles as the jail’s official email service.  If you have any technical questions, you can use the site’s “live chat” function for quick answers.

If you have any questions which cannot be answered by external technical support, you may want to contact the jail directly.  The phone number for the Utah County Jail main office is (801) 851-4200, or, you can call the jail directly at (801) 851-4302.  You can also fax the jail at (801) 851-4219, or send an email to Lieutenant Nancy Killian at nancyk (at) utahcounty (dot) gov.

If one of your family members is in custody at the Utah County Jail, it is vital to make sure that their Constitutional rights are being protected by an aggressive and experienced criminal lawyer.  Darwin Overson will not tolerate violations of your loved one’s legal rights.  If you have any questions about how to post bail, the charges against your loved one, the criminal court process, or any other criminal matters, call Darwin at (801) 758-2287 for a free and private legal consultation.