Utah County Jail Visitation Hours and Visitor Rules

When visiting any jail or prison, it’s very important to follow the facility’s rules to the letter.  If you don’t, you could be sent home or denied entry, and will not be able to see your loved one.  If you learn the rules ahead of time, visiting will be that much simpler.  This article will cover the visitor policies and visitation hours at the Utah County Jail, which is located at 3075 North Main St. in the city of Spanish Fork.

Inmate Visiting Schedule at the Utah County Jail

Utah County Jail visitation hours are Monday through Friday during the following times:

  • 9:00 A.M to 10:30 A.M.
  • 1:00 P.M. to 3:30 P.M.
  • 7:00 P.M. to 9:00 P.M.

On-site visits are not conducted face-to-face.  Instead, sessions are held through a service called Telmate, which connects inmates with visitors via video monitors located at the jail.

If you want to schedule a visit, you have to get registered with Telmate first.  To set up your Telmate account, visit  Once your account is set up, simply follow the prompts to schedule your visit.  You can also register:

  • By calling the Telmate customer service line at (866) 516-0115.
  • In person at the jail.  You will need a government-issued photo ID to complete the registration process.

No matter how you register, all scheduled visits must be confirmed/accepted by the inmates.  If the inmate does not accept the appointment, the visit will not be permitted.

Please be advised that, generally speaking, the following visitors are not allowed:

  • Parolees and probationers.
  • Anyone who was booked into the Utah County Jail during the past five years.

In some cases, the jail is willing to make special exceptions for immediate family members who fall into the above categories.  However, even family members must be approved by the jail before a visit will be permitted.

Rules and Regulations for Visitors

Jails and prisons take security measures extremely seriously, and many harmless, everyday items are considered contraband.  The following items are strictly prohibited inside the jail:

  • No beverages
  • No cameras
  • No cell phones
  • No food
  • No knives
  • No lighters
  • No purses
  • No recorders
  • No tobacco/cigarettes/cigars
  • No weapons

If you normally carry a lighter, a pack of cigarettes, or a pocket knife, remember to leave these items inside your vehicle or at home.  It doesn’t hurt to double-check the contents of your bag before you head inside the jail.

Visitors are also required to follow a dress code.  The following items of clothing are not allowed:

  • No low-cut shirts
  • No mini-skirts
  • No short shorts
  • No spaghetti straps
  • No transparent clothing
  • No tube tops

As a general rule of thumb, it’s best to dress as conservatively as possible, regardless of your gender.  It may not be your normal attire, but you don’t want to risk wearing anything that could jeopardize your visit – especially after you’ve taken the time to drive out to the jail.

Visitors should also keep the following rules in mind:

  • You must bring a government-issued photo ID (e.g. state IDs, driver’s licenses).
  • Only three people may visit at a time.
  • Visits are monitored by jail personnel.

Depending on how many visits you schedule, you may have to pay a fee.  While the first two visits in a week are free of charge, all visits thereafter will cost you $7.50 per 30 minutes. The fee is $12 per 30 minutes if you are conducting the visit via your computer or another mobile device.  However, online visits don’t count against your two free on-site visits.

Unfortunately, on-site visits are not allowed on holidays.

Contact Information and Additional Resources

Have more questions?  You may find the following contact information useful:

  • Utah County Jail (see address above)
    • Phone, County Jail – (801) 851-4302
    • Fax, County Jail – (801) 851-4219
    • Phone, Main Office – (801) 851-4000 or (801) 851-4009
  • Utah County Health and Justice Building
    151 South University Ave.
    Provo, UT 84601

    • Phone – (801) 851-4030
    • Fax – (801) 851-4039
    • Hours – Monday through Friday, 8:00 A.M. to 5:00 P.M.

You can also send an email to Lieutenant Nancy Killian by messaging

Need help posting bail?  Phone numbers for Utah bail bondsmen are listed below:

  • Utah Bail Bonds – (801) 798-8880
  • Bad Boys Bail Bonds: Lehi – (801) 768-4348
  • AAA Bail Bonds – (801) 794-3300
  • All Area Bail Bonds – (801) 695-9667
  • Hy & Mike’s Bail Bonds – (801) 426-9400
  • Rebel Bail Bonds – (801) 491-3203

If you have questions about bail, are worried that your loved one’s Constitutional rights have been violated, or need help understanding the charges or the legal process, a Salt Lake City criminal defense lawyer can help.  We have over 16 years of experience handling thousands of felonies and misdemeanors, and give free initial consultations.  We are also available to visit the jail in case of an emergency.

To discuss how we can assist you in a free and confidential legal consultation, call the law offices of Overson Law LLC at (801) 758-2287 today.  Our attorneys handle criminal charges involving sex crimes, drug crimes, homicide, and other offenses.